Drums fingers while saying grrrrrr. DVLA has had my PO(!) and completed forms since early Feb (signed for). Am HRO - Ban removed early in late Jan. Made a formal complaint on May 26 Response was a case reference number (guess that is a vague form of moving the sluggish queue) and to wait while "we consider the information and it may take us longer than usual". Aaaaghhhhhhhh.