I would ring them and explain your circumstances. It might not help but it’s worth a try. I wasn’t very pushy when at the stage that you are now, I just did as they said (I hadn’t discovered this forum) and the whole thing took months! It’s worth a call to try and become a priority at leastIs it worth keep ringing them? It's been 3 weeks since I last spoke to them...but I know all they'll say is 'we cant give any timescales' .... Surely there cant be that many people in the north east needing a medical?