Luna2000
Established Member
Many of the problems people on this site are having with the DVLA revolve around the length of time it takes and the difficulty they have in calling the DVLA to simply ask about the current status of their application.
When you do eventually get through, the call handler then seems to simply access your details on their system and reads back to you what it says there. E.g. 'your cheque has been cashed,' 'your medical results have been scanned,' 'your application is with our medical team.'
With a Government Gateway account, I can log on an quickly and easily view my tax status for previous years that tells me my earning and how much tax I have paid. I can also view my Pension and when I can receive it amongst a whole host of other things.
It would seem a simply step to take from a computer programming perspective, to extend this facility to the DVLA database, so that drivers in our situation can access the system and view exactly where their application sits without the interminable process of having to constantly call.
Just a moan and groan.
Can anyone see why this wouldn't work, especially as you can presently access your Driving Licence status online anyway?
My status online says "You can now apply for your driving licence,' ignoring the fact that I have.
When you do eventually get through, the call handler then seems to simply access your details on their system and reads back to you what it says there. E.g. 'your cheque has been cashed,' 'your medical results have been scanned,' 'your application is with our medical team.'
With a Government Gateway account, I can log on an quickly and easily view my tax status for previous years that tells me my earning and how much tax I have paid. I can also view my Pension and when I can receive it amongst a whole host of other things.
It would seem a simply step to take from a computer programming perspective, to extend this facility to the DVLA database, so that drivers in our situation can access the system and view exactly where their application sits without the interminable process of having to constantly call.
Just a moan and groan.
Can anyone see why this wouldn't work, especially as you can presently access your Driving Licence status online anyway?
My status online says "You can now apply for your driving licence,' ignoring the fact that I have.