How to make a complaint about the DVLA medical assessment process

DVLA Medical - Timescale

Convicted Driver Insurance
Missbee said:
They finally received my blood results! Now the real waiting begins...can see me checking my licence online hourly for the next few weeks lol
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They've written to my GP. Sent a letter yesterday apparently so now I have another wait now!
It's because I ticked yes to mental health in last 3 years. (I had depression and anxiety during my abusive marriage) since leaving said marriage I don't feel depressed anymore.. I'm hoping this doesn't take forever. Can anyone tell me how long this part took?
 
Missbee said:
They've written to my GP. Sent a letter yesterday apparently so now I have another wait now!
It's because I ticked yes to mental health in last 3 years. (I had depression and anxiety during my abusive marriage) since leaving said marriage I don't feel depressed anymore.. I'm hoping this doesn't take forever. Can anyone tell me how long this part took?
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Hi for me it took my doctor a week to fill the form in n send back to dvla but i chased him up to do it, doctor's can have up to 3mths to fill the form in so I'd def chase it if i were you. Then it's back to dvla to scan onto system, dvla doctor to review etc. It took around 6weeks that part. Hopefully it's better then it was in the summer lol.
 
Hopeful2022 said:
Hi for me it took my doctor a week to fill the form in n send back to dvla but i chased him up to do it, doctor's can have up to 3mths to fill the form in so I'd def chase it if i were you. Then it's back to dvla to scan onto system, dvla doctor to review etc. It took around 6weeks that part. Hopefully it's better then it was in the summer lol.
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Oh god that's just ridiculous! I'm going to call them Saturday and try and speak to a doctor and see if they've received it. I feel like this is never ending.
 
Missbee said:
Oh god that's just ridiculous! I'm going to call them Saturday and try and speak to a doctor and see if they've received it. I feel like this is never ending.
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I think they have 30 days to complete the form they send out.. but then its 10 for the DVLA to scan it on, then after that they are unable to gove you a timescale! Not sure how they measure how well they are doing..
 
Missbee said:
They've written to my GP. Sent a letter yesterday apparently so now I have another wait now!
It's because I ticked yes to mental health in last 3 years. (I had depression and anxiety during my abusive marriage) since leaving said marriage I don't feel depressed anymore.. I'm hoping this doesn't take forever. Can anyone tell me how long this part took?
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Missbee you sound like me. I was on antidepressants thanks to my abusive ex husband and the legacy of anxiety he left me with. I’ve not taken them since May though after reading this forum. So I just put up with it. It’s sad that once we are demonised for one mistake (which I would never make again) it makes us too afraid to seek legitimate medical help for something completely unrelated in case it is wrongly used against us. If nobody with anxiety drove there would be so few cars on the road it would put an end to climate change!
 
Hopeful2022 said:
Hi for me it took my doctor a week to fill the form in n send back to dvla but i chased him up to do it, doctor's can have up to 3mths to fill the form in so I'd def chase it if i were you. Then it's back to dvla to scan onto system, dvla doctor to review etc. It took around 6weeks that part. Hopefully it's better then it was in the summer lol.
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Hopeful2022

My GP received the medical paperwork 6 months ago and they still haven't completed it. Because they have not done anything with it yet - this is what is holding everything up and stopping me from attending my next DVLA medical.

CJ
 
C J 1980 said:
Hopeful2022

My GP received the medical paperwork 6 months ago and they still haven't completed it. Because they have not done anything with it yet - this is what is holding everything up and stopping me from attending my next DVLA medical.

CJ
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Can you not request a face to face appt that's absolutely ridiculous isn't it!!.
 
This whole thing is really driving me crazy. I served my ban and got my license back last November after doing a medical. The license was just for one year.

Medical form arrives 20th September (47 days before my license expired not the 90 required)

11 weeks have passed and I have not received any information on booking a medical.

They have my information and I received a letter confirming that upon my request.

My insurance runs out in 5 weeks and I am worried I won’t be able to get reinsured under section 88. If that happens I will have to drop out of my teacher training course as it is 25 miles away each way.

The DVLA are useless. I have worked hard to get sober and turn my life around and things are just not operating in any manner that is acceptable.
 
R25644 said:
This whole thing is really driving me crazy. I served my ban and got my license back last November after doing a medical. The license was just for one year.

Medical form arrives 20th September (47 days before my license expired not the 90 required)

11 weeks have passed and I have not received any information on booking a medical.

They have my information and I received a letter confirming that upon my request.

My insurance runs out in 5 weeks and I am worried I won’t be able to get reinsured under section 88. If that happens I will have to drop out of my teacher training course as it is 25 miles away each way.

The DVLA are useless. I have worked hard to get sober and turn my life around and things are just not operating in any manner that is acceptable.
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Have you phoned them? Most people seem to need to chase in order to hear anything and I never got my D27 in the post so sent off a D1 and chased with calls
 
R25644 said:
This whole thing is really driving me crazy. I served my ban and got my license back last November after doing a medical. The license was just for one year.

Medical form arrives 20th September (47 days before my license expired not the 90 required)

11 weeks have passed and I have not received any information on booking a medical.

They have my information and I received a letter confirming that upon my request.

My insurance runs out in 5 weeks and I am worried I won’t be able to get reinsured under section 88. If that happens I will have to drop out of my teacher training course as it is 25 miles away each way.

The DVLA are useless. I have worked hard to get sober and turn my life around and things are just not operating in any manner that is acceptable.
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Don't tell them about the section 88
 
Jools said:
Have you phoned them? Most people seem to need to chase in order to hear anything and I never got my D27 in the post so sent off a D1 and chased with calls
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Three successful phone calls, emails and hours waiting on hold.
I have told them this morning that if my insurance company refuses to reinsure me then I will lose my ability to get to work. They said if this happens they ‘might be able to push things forward quicker’
Guygibson said:
Don't tell them about the section 88
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Is that the DVLA or my insurance company you are referring to?
 
R25644 said:
Three successful phone calls, emails and hours waiting on hold.
I have told them this morning that if my insurance company refuses to reinsure me then I will lose my ability to get to work. They said if this happens they ‘might be able to push things forward quicker’

Is that the DVLA or my insurance company you are referring to?
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Insurance
 
R25644 said:
Three successful phone calls, emails and hours waiting on hold.
I have told them this morning that if my insurance company refuses to reinsure me then I will lose my ability to get to work. They said if this happens they ‘might be able to push things forward quicker’

Is that the DVLA or my insurance company you are referring to?
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The DVLA
 
Jools said:
The DVLA
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I called again, seems like Saturday is a good day to get through 😂
I told them I’m going to lose my job when my insurance company refuses to accept me under Section 88. Politely moaned to the guy on the phone that 11 weeks have passed and they still haven’t even reviewed my case.
Hopefully the speed things up.

I can’t get hold of the insurance company. They have the worst customer service, but it was the best an offender could afford 😂
 
Missbee said:
Have you watched:

Power
Gangs of London
The deceived
Unbelievable
The watcher
Sinner
Good girls
The stranger
You
Narcos
Breaking bad
Mind hunter

I have no social life, netflix is my best friend 🤣
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Missbee, thank you for the suggestions I’ve not even heard of any of them. I’ve just finished watching Gomorrah, which is subtitled. I’ll have a look, then check the DVLA top 10.
 
R25644 said:
The risk of handing over all the money and then having it refused when they ask for my license seems like a silly thing to do.
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As far as I am concerned if I am allowed to drive on a section 88 I have a licence I have done my time
 
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