I would complain, because medicals are clearly not suspended, I got one done on the 1st May 2020, they just seem like a law to themselves. I would arrange for a doctor that can do your medical while you are awaiting a reply from the complaint. I wrote to all doctors within 50 miles who do health and safety medicals, and I was lucky enough to find one that done dvla medicals.I have already filled a D1 and they received it on the 1/4/20. And I got the generic letter to say all medicals are suspended until further notice. So do you recommend making a complaint or just wait it out?